Privacy Policy
Protecting Your Personal Information
Last Updated: March 15, 2025
Our Commitment to Privacy
dovalenqirta respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our financial modeling services. We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We believe transparency builds trust. This policy uses plain English to explain exactly what happens to your data and why we need it.
Information We Collect
We collect information that helps us provide better financial modeling services and educational content. The type of information we collect depends on how you interact with our platform.
Personal Information
- Name, email address, and contact details when you register for our services
- Professional background and experience level for customized learning paths
- Payment information processed through secure third-party providers
- Educational progress and course completion data
- Communications you send to our support team
Technical Information
- IP address, browser type, and device information
- Pages visited, time spent on our site, and navigation patterns
- Cookies and similar tracking technologies for site functionality
- Error logs and performance data to improve our platform
How We Use Your Information
Your information helps us deliver relevant financial modeling education and maintain a secure learning environment. We're selective about how we use your data—it should benefit your experience.
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Service delivery | Contact details, progress data | Contract performance |
| Course customization | Experience level, learning preferences | Legitimate interest |
| Technical support | Communication records, technical logs | Contract performance |
| Platform improvement | Usage patterns, feedback | Legitimate interest |
Data Sharing and Disclosure
We don't sell your personal information to third parties. However, we work with trusted service providers who help us operate our educational platform effectively.
- Payment processors for secure transaction handling
- Email service providers for course notifications and updates
- Cloud hosting services for data storage and platform availability
- Analytics providers to understand platform usage (anonymized data)
- Legal authorities when required by Australian law
All third-party providers are contractually bound to protect your information and use it only for specified purposes.
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information. We've made it straightforward to exercise these rights.
Access Your Data
Request a copy of the personal information we hold about you, including how it's been used.
Correct Information
Update or correct any inaccurate or incomplete personal information in your account.
Delete Your Account
Request deletion of your personal information, subject to legal and contractual obligations.
Restrict Processing
Limit how we use your information for specific purposes like marketing communications.
Data Security and Retention
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Security Measures
- Encryption of data in transit and at rest using industry-standard protocols
- Regular security audits and vulnerability assessments
- Multi-factor authentication for admin access
- Employee training on data protection and confidentiality
- Incident response procedures for potential security breaches
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations:
- Account information: Retained while your account is active plus 7 years
- Course progress data: Retained for 5 years after course completion
- Payment records: Retained for 7 years as required by taxation law
- Communication logs: Retained for 3 years for quality assurance
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You can manage your cookie preferences through your browser settings.
Types of Cookies We Use
- Essential cookies: Required for basic site functionality and security
- Performance cookies: Help us understand how visitors interact with our site
- Functional cookies: Remember your preferences and login status
- Analytics cookies: Provide insights into site usage and improvements
International Data Transfers
Some of our service providers may store or process your data outside Australia. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
All international transfers comply with APP 8 requirements and include contractual data protection clauses equivalent to Australian privacy law.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or a prominent notice on our website at least 30 days before they take effect.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when it was most recently revised.
Privacy Questions or Concerns?
If you have questions about this Privacy Policy or how we handle your personal information, we're here to help. You can reach our privacy team through any of these methods:
If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).